Innovation in Hospitality Education. Anticipating the Educational Needs of a Changing Profession

Oskam, Jeroen, Dekker, Daphne M., Wiegerink, Karoline (Eds.). Cham: Springer, 2018. https://www.springer.com/gp/book/9783319613789. This book analyses the development of hospitality education from vocational to higher education, and discusses the positioning of hotel schools. It addresses questions such as: Should hospitality management become part of generic business education? Are the technical training programmes that have defined the Read More …

What’s mine is yours—but at what price? Dynamic pricing behavior as an indicator of Airbnb host professionalization

Jeroen Oskam, Jean-Pierre van der Rest, Benjamin Telkamp (2018), Journal of Revenue and Pricing Management 17(5): 311-323. https://link.springer.com/article/10.1057/s41272-018-00157-3 This paper seeks to clarify the nature of the urban vacation rental business, in particular in relation to the so-called ‘‘Sharing Economy,’’ by analyzing the dynamic pricing behavior of Airbnb hosts in  Amsterdam. It explores Airbnb’s host ‘‘professionalization,’’ building on the strategic Read More …

Airbnb aan de kust

Jorrit Bijl, Carmen Willemsen, Jeroen Oskam, Leonore Verhaak (2017). Airbnb aan de kust. Vlissingen/Den Haag: Kenniscentrum Kusttoerisme/Hotelschool The Hague. http://www.kenniscentrumtoerisme.nl/l/library/download/20100

Airbnb: the future of networked hospitality businesses

Oskam, J. and Boswijk, A. (2016). Airbnb: the future of networked hospitality businesses. Journal of Tourism Futures, Vol. 2(1), pp. 22 – 42. Purpose Although networked hospitality businesses as Airbnb are a recent phenomenon, a rapid growth has made them a serious competitor for the hospitality industry with important consequences for tourism and for tourist destinations. Read More …

Airbnb: What is Next?

Boswijk, Albert & Oskam, Jeroen (March 8, 2016). Airbnb: What is Next? Hospitality Upgrade, Tech Talk.  http://www.hospitalityupgrade.com/techTalk/Articles/Airbnb-What-is-Next/. Only recently the understanding has emerged that Airbnb – and similar businesses – would be something big. There is now a consensus that, maybe unlike other initiatives coined as the “sharing economy”, the large scale use of residential housing for traveler accommodation Read More …

Who will sell your rooms? Hotel distribution scenarios

Jeroen Oskam – Hotelschool the Hague, the Netherlands Tjeerd Zandberg – Stenden University of Applied Sciences, the Netherlands Abstract Travel and hospitality were among the commercial sectors profoundly changed by the massive use of the Internet since the 1990s. Whilst initially predictions were that the platform would lead to disintermediation, after the first decade, a Read More …

Editorial: Forking futures

Jeroen Oskam , (2015) “Editorial”, Journal of Tourism Futures, Vol. 1 Iss: 2, pp.91 – 93 In 2010, when the ETFI research team became operational, we were a small, heterogeneous (or multidisciplinary) team of tourism scholars, geographers and economists that started exploring scenario planning methods. My own research interest had been primarily historical, and I Read More …

Reiswerk. De werkomgeving van de reisprofessional in 2025

Hoogeveen, R., Jeuring, J., Oskam, J. and Postma, A. (2015), Reiswerk. De werkomgeving van de reisprofessional in 2025. European Tourism Futures Report 18.  Research report regarding the work environment of the travel professional in 2025. How will the travel industry develop during the next ten years and what does this require from travel professionals? Reiswerk asked the Read More …

Conference review: Tourism in Tomorrow’s World

Jeroen Oskam, Graciella Karijomedjo  (2015), “Tourism in Tomorrow’s World, 23‐24 February 2014, Renaissance City Center Hotel Doha, Qatar”, Journal of Tourism Futures, Vol. 1 Iss: 1, pp. 80 – 85 Abstract This report summarizes the findings and recommendations discussed at the international “Tourism in Tomorrow’s World” conference that took place in Doha, February 2014. The Read More …

On-guest entertainment en de Scary Five

Oskam, J. and Zandberg, T. (2014), On-guest entertainment en de Scary Five. Toekomstscenario’s voor de hotelindustrie. Hospitality Management 6, pp. 44-47.  In this article, Jeroen Oskam and Tjeerd Zandberg formulate scenario questions for the future of hotels and technology. Should hotels invest in in-room entertainment? What is the effect of the Internet of Things? And what will Read More …

The hospitality industry

Oskam, Jeroen and Tjeerd Zandberg (2014), “The Hospitality Industry”. In Frans Melissen, Jean-Pièrre van der Rest, Stan Josephi, Rob Blomme (eds.), Hospitality Experience. Groningen: Noordhoff. pp. 67-96. Hospitality Experience offers students an exciting introduction to key aspects of hospitality management. The distinguishing feature of the book is its focus on how hospitality experiences can be Read More …